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“The system detected that two markers along the planned route had the same name - even though they were in different places. As a result, it could not understand the UK portion of the flight plan.
“This triggered the system to automatically stop working for safety reasons, so that no incorrect information was passed to Nats’ air traffic controllers. The backup system then did the same thing.
“This unfolded in just 20 seconds.”
BBC NewsAir traffic chaos caused by 'one in 15 million' eventThe UK's air traffic control system shut itself down after software confusion over an unusual flight path.